Built to last. Backed to match.
Every Harven titanium pan, wok and pot comes with a [lifetime / 10-year] warranty against manufacturing defects.
What's covered
- Warping under normal cooking use
- Loose or broken handles
- Defects in the titanium cooking surface or layer bonding
- Glass lids cracking under normal use within [1 year]
What's not covered
- Normal wear, light scratches and heat discolouration (these don't affect performance)
- Damage from misuse, dropping or overheating an empty pan on maximum heat for long periods
- Commercial or restaurant use
How to claim
Email [support email] with your order number and a photo of the issue. If it's covered, we'll send you a replacement free of charge. No need to send the old pan back.