Frequently Asked Questions
The pan
What makes Harven different from regular non-stick pans?
Regular non-stick pans rely on a chemical coating (PTFE/Teflon or ceramic sol-gel) that wears off over time. Harven pans have a hammered titanium cooking surface with no coating at all. Food releases thanks to the hammered texture and the titanium itself, so there's nothing to scratch, peel or replace.
Is the whole pan made of titanium?
The cooking surface is titanium. Underneath is an aluminium core for fast, even heat and a stainless steel base for strength and induction compatibility. This layered build cooks far better than solid titanium, which heats unevenly. See each product page for the exact build.
Is it really non-stick?
Yes, if you preheat. Titanium cooks a little differently from coated non-stick. Preheat on medium for 1–2 minutes, add a little oil or butter, and let food sear before moving it. Eggs, fish and pancakes will release cleanly. The surface also develops a natural patina and gets better with use.
Is it safe?
Harven pans contain no PFAS, PFOA, PTFE, lead or cadmium. Titanium is non-reactive, so it doesn't leach into acidic foods like tomato sauce. Our pans are independently lab tested for food contact.
Can I use metal utensils?
Yes. Spatulas, whisks and tongs are all fine. There's no coating to protect.
Which stoves does it work on?
Gas, electric, ceramic, induction and the oven.
Do I need to season it?
No. It's ready to use out of the box. Just wash it once before first use.
Care
Is it dishwasher safe?
Yes. That said, warm water and a sponge or our titanium scrubber is usually all it needs.
Food got stuck or burnt. What now?
Soak in warm water for 10 minutes and it will lift off. You can scrub the hammered surface with a titanium scrubber without damaging it.
The pan has discoloured. Is that normal?
Yes. Light rainbow or golden tints from heat are normal for titanium and don't affect performance. A little vinegar and water removes them.
Orders, shipping and returns
How fast is delivery?
Orders ship within 24 hours (Mon–Fri) from our US and UK warehouses and usually arrive in 3–5 business days. Shipping is free.
What if I don't like it?
Cook with it for 30 days. If you're not happy, return it for a full refund. See our Returns & 30-Day Trial page.
What does the warranty cover?
Manufacturing defects such as warping, handle issues or surface defects under normal use. See our Warranty page.
Still have a question? Contact us. We usually reply within 24 hours.